Terms and Conditions

Welcome to Bloom Kissed! These Terms and Conditions govern your use of our website bloomkissed.com, including the purchase of your cosmetic products and your interactions with our services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not wish to comply with the Terms, kindly do not use the Site.

1. Eligibility
   By using our website, you represent and warrant that:
   • You are at least 18 years of age or have the permission of a parent or guardian to use the site
   • You have the legal capacity to enter into a binding contract.
2. Account Registration
   • To access certain features of the website, you may need to register for an account.
   • You agree to provide accurate and complete information during the registration process.
   • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
   • We reserve the right to terminate accounts at our discretion.
3.  Product Information and Pricing
   • We strive to provide accurate product descriptions, but we do not warrant that the descriptions are complete, error-free or current.
   • Prices for products are subject to change without notice.
   • We reserve the right to modify or discontinue a product at any time without liability.
4. Orders and Payment
   • All orders are subject to acceptance and availability
   • We reserve the right to refuse or cancel any order at our discretion
   • Payment must be made at the time of purchase using the methods available on the site
   • You agree to provide current, complete, and accurate payment information.
5.  Shipping and Delivery
   • Shipping times and costs are specified during checkout
   • We are not responsible for delays caused by the shipping carriers or events outside our control
   • Risk of loss and title of products pass to you upon delivery.

6. Returns, Refunds and Cancellation Policy
   
   Refund Policy
   • Refund is Not applicable.

   Replacement Policy
   • No Replacement for Personal preferences: Replacements will not be issued if the product does not meet your personal preferences or expectations.

   Replacements are applicable only in the following cases
   • Manufacturing defects: If the product has a manufacturing defect.
   • Incorrect items: If an incorrect item has been supplied.
   • Damaged or Leaking Products: If the product is damaged or leaking during transit.

   • Important: In all the above cases, a proper unboxing video must be shared with us as proof. Without a valid unboxing video, replacement requests will not be entertained.

   Cash on Delivery (COD) Orders
   • For COD orders, only replacements are applicable. 
   
   Cancellation Policy
   • Cancellation before dispatch: Orders can be cancelled within upto 3 hrs of placing the order by visiting Accounts > My Orders section and clicking the “Cancel” button. Only logged in customers who have placed an order will be able to cancel the order within upto 3 hrs of placing the order. After 3 hours, the Cancel button will No longer be active and orders cannot be cancelled.
   • Cancellation After Dispatch: Once an order is shipped, cancellations will not be accepted.

   Customer Support
   For any assistance, feedback, or suggestions, please contact us at:

   Email: support@bloomkissed.com
   Phone: +91-8800725291

7. Intellectual Property
   • All content on the website, including text, images, logos, and product descriptions, is owned by or licensed to Bloom Kissed
   • You will not reproduce, distribute, or use any content without our prior written consent.
8. Prohibited Activities
   You agree not to:
   • Use the website for any unlawful purpose
   • Interfere with or disrupt the website’s operations
   • Upload or distribute any harmful code or content
   • Attempt to duplicate the contents of the website
   • Attempt to gain unauthorized access to any part of the website or its systems.
9. Disclaimer of Warranties
   • The website and its content are provided “as is” and “as available” without any warranties of any kind
   • We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
    • To the fullest extent permitted by Law, we will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products purchased.
    • Our total liability shall not exceed the amount paid by you for the product(s) in question.
11. Indemnification
    • You agree to indemnify and hold harmless Bloom Kissed and its affiliates, employees, and agents from any claims, damages, or expenses arising from your use of the site or violation of these Terms.
12. Governing Law
    • These Terms are governed by and construed in accordance with the Laws.
13. Changes to These terms
    • We reserve the right to update or modify these terms at any time. We will notify you of any changes by updating the “Effective date” at the top of this page. Your continued use of the site constitutes acceptance of the updated Terms.
14. Contact Us
    If you have any questions, concerns, or suggestions about this Privacy Policy, feel free to reach out to us at:

    Bloom Kissed
    Suravik Enterprises, Ground Floor,
    VPO Sukhrali, Sector 17,
    Gurugram, Haryana 122007, India
    Email: support@bloomkissed.com
    Phone: +91-8800725291

    Thank you for shopping with us!!!